Shipping and Returns

SHIPPING

We offer a flat rate shipping based on where you are in the world.

Europe: $8

North America (mainland USA): $10

Other US territories +Hawaii, Alaska: $15

Rest of World: $20 

For rush and expedited shipping, please contact us at hello@cliquepublique.com. Extra charges may apply.

Shipping costs, taxes and duties will be the responsibility of the customer.

 

RETURNS AND REFUND POLICY

Returns
If you are not 100% satisfied with your purchase you can return it for a full refund within 15 days. Return shipping is the responsibility of the customer.
As usual, your item must be unused and in the same condition that you received it. Please return it in the original packaging.
Please contact us for further instructions and for the shipping address before making a return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
hello@cliquepublique.com

Sale items are non refundable.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.